Between 2010 and 2013, there was a 25 percent drop in small business processing online orders as traditional credit card merchants. Instead, they turned to third-party payment services, primarily due to concerns over cybersecurity and costs.
Molly Day, vicepresident for Public Affairs at the National Small Business Association, says, “There is a growing concern about cybersecurity in small business — generally considered those companies with less than 500 employees — because accepting and processing credit card payments directly can open you up to greater cybersecurity risks.”
In a 2013 UK study released by PwC and InfoSecurity Europe, feedback from 1,402 businesses with less than 250 employees showed that 87 percent of small businesses had a security breach in the previous year, up 76 percent from the previous year; and, frighteningly, 63 percent of small businesses — nearly two out of three — were attacked by an unauthorized outsider in the last year, up more than 50 percent from the previous year.
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This story, “Cybersecurity fears drive SMBs to third-party payment services” was originally published by